Introduction To Business Analysis


Why you should choose


IIBA Business Analysis Endorsed

Course Description

To effectively analyse any area of the business, the analyst needs to understand the difference between what is required – “analysis” and how it will be implemented – “design”. With a plethora of modelling techniques available in the market, it is vitally important that the business analyst can apply the most appropriate modelling technique in order to define accurate, complete, concise and complete business requirements that are to be used as a basis for developing business solutions. It is a documented statistic that 1 omission and/or error made in the requirements definition can lead to 6000 defects at the implementation stage. Therefore the analyst must understand how much information to gather.

Learning Outcomes

After completing this module the delegate will be able to:

  • Understand the concepts of a Systems Development Life Cycle (SDLC) :
    • The phases and deliverables within the SDLC.
    • Deliverables; the Business Requirement, Functional Specification and Technical Specification.
  • Understand various modelling techniques and know where best to apply them including UML, DFD, ERD, Flow Charting and many other.
  • Identify end-to-end processes from stimulus to response (Value Streams).
  • Identify and categorise various requirements i.e. business, functional, non-functional etc.
  • Recognise the importance of a repository.
  • Ability to model:
    • An ‘as is’ design diagram.
    • A project context diagram.
    • A Value Stream context diagram.
  • Understand the concepts of Business Process Analysis.

Estimated Study Timings

  • 10 hours of study.
  • 2 hours of self-assessment.
  • 3 hours of Case Study.
  • 4 hours for the Assignment.


  • 12 months working experience either IT or business operations.
  • Computer literacy.

Training Content

A foundation into Business Analysis, which includes definitions and terminology, used for training and within the Business Analysis field.

The Essence of Every Organisation
All organisations share some fundamental characteristics. A Business Analyst must understand these characteristics, to identify business needs.

Dis-Covering the Real Business
Within many organisations, business policies are not challenged and are often instituted, then carried into the future with very little or no business benefit. Professional business analysts must confirm that current policies, rules and requirements are currently relevant.

The Nature of Systems
Every organisation is a collection of people and technology systems, to accurately identify all business requirements, the business analyst, must collect the needs for both manual and automated activities within the scope of the project.

The Need for Models
There are many different modelling techniques available. Professional business analysts must be able to accurately describe the business needs using a techniques, that is understandable, and which accurately represents the subject matter.

Overview of Business Process Analysis
The deliverables required from a process perspective that are included within the business requirement.

Case Study
To test your understanding.

Organisational Value Stream Modelling
Identification and categorisation of Value Steams (the end-to-end processes) is absolutely essential. It ensures that the business analyst focuses their time and efforts on areas of the business, where the greatest value can be obtained.

Case Study
To test your understanding.

IIBA BABOK ® ™ alignment

Enterprise Analysis
Task: Define Solution Scope

Requirements Management & Communication
Task: Prepare Requirements Package

Requirements Analysis
Task: Specify and Model Requirements

Data Dictionary & Glossary
Data Flow Diagrams
Process Modelling
Scope Modelling

Business Analysis Diploma

Delivery Methods
Self Study e-Learning
In-House Classroom Training
Public Scheduled Classroom Training

Diploma Payment Options

Terms and Conditions Apply

Short Courses

Delivery Methods
In-House Classroom Training
Public Scheduled Classroom Training